Grand Hyatt Hong Kong

Everything was brilliant. From the check-in accommodation to the staff being on-hand 24/7 to ensure everything needed was handled with care. The room was beautiful, the views stunning, and the gym, which is often a major letdown for 5* hotels, was pretty decent (tho it could use a stair master, but that's just me nitpicking). The location was great - a 15-minute walk by the bay to Jackson's Square and Peak Tram and 30 to the airport, if you're happy to get a cheap uber (or even cheaper local taxi) to the station to get the airport express. The in-house restaurants are amazing and all have a variety of delicious foods from various cuisines, catering to pretty much all dietary requirements (including vegetarian, vegan and gluten-free). The bars are great, too, and the pool is just the cherry on the cake. Overall, I don't see myself staying in any other hotel whenever I am in HK. Phenomenal experience.

I must thank the reception for the upgrade to the amazing japanese room on floor 11 The bay view is amazing and the room is a good surprise with the Japanese decoration The staff was great and the location and swimming pool is amazing

The staff in all departments were really welcoming. Particularly Sam received us very well and made sure we had all the items we needed for our stay before we reached our room from reception. The room and all common areas were super clean and family friendly

Location is great! Love the view of the habour! Nice, big and clean room. The King bed is huge! The hotel staff are very friendly and helpful too! Felt very welcomed!

Breakfast was amazing, Champaign bar was great. The room was a great size with amazing views. Staff very friendly and helpful.